Terms and Conditions of Trade
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TERMS OF TRADE
1. Your quote will be accepted once you give approval or is deemed accepted on the basis that you continue to instruct James Matson (and any of his employees or subcontractors) T/A Handyman Jimi hereinafter referred to as "Handyman Jimi".
2. Customer details may be used for internal marketing purposes between Handyman Jimi and the customer/s but will not be released to any third party. All customers details will at all times be protected in accordance with the Privacy Act 2020.
3. On acceptance of a quote or works to be completed as discussed between the customer/s and Handyman Jimi (and/or in accordance with clause 1 of these terms) the following terms and conditions will apply:
a. Payment in full is required on or before the date outlined within the invoice unless we have agreed on alternative terms of payment with you in writing.
b. Unless otherwise agreed all prices are subject to alteration without notice, which may include unforeseen work or materials required to complete the quote.
c. We reserve the right to cease services if payment falls into arrears
d. Any cost which may be incurred in the recovery of any customer arrears will be payable by the customer.
e. Interest on unpaid monies will be charged at the maximum permissible rate from the Due Date of the Invoice.
f. We prefer electronic payment payable to Handyman Jimi as outlined in your invoice.
g. Handyman Jimi will take all reasonable care when providing services to you. However, except to the extent required by law, Handyman Jimi will not be liable to you, for any loss, damage or expense you may suffer or incur in connection with the provision of services to you howsoever arising and in any case, the liability of Handyman Jimi will be limited to the actual direct damages suffered by you as a result of any fraudulent act, wilful default or gross negligence on our part and will under no circumstances exceed the price of the services actually paid by you to Handyman Jimi.
h. Where you are not a ‘Consumer’ (as that term is defined in the Consumer Guarantees Act 1993) or where you are acquiring goods for the purpose of a business then:
(i) the provisions of the Consumer Guarantees Act 1993 shall not apply;
(ii) the only warranties, guarantees or undertakings we give you in relation to the goods (whether in relation to quality, fitness for purpose or otherwise) are those which we expressly stipulate to you in writing. However, where you are a Consumer, and are not purchasing goods for the purpose of a business, then notwithstanding anything contained in these Terms and Conditions you shall have all of the rights conferred on Consumers by the Consumer Guarantees Act.
(i) Once a job has been scheduled we note that a minimum of 24 hours notice is required to cancel or reschedule the work order. If such notice is not provided you will be charged at our minimum rate being callout, travel and first hours labour plus any non-returnable materials and disbursements as applicable to the specific job.
(j) If work cannot be completed due to no fault of Handyman Jimi then the customer will be charged on a time costing basis at our standard charge out rate for the time spent on the job including all call out and travel charges plus materials and disbursements.